Our return policy is formulated to ensure customer satisfaction. Most of the brand name products we carry come with a standard one year international warranty from the manufacturers (Not valid in USA). On top of that, we offer a return policy of our own with the following terms and conditions:
We always try to carry top quality products. If we don't like it we don't sell it! This lets us sell our products with total confidence. However, as with all machine made products some repair work might become necessary and the following terms apply: Except for TVs and All Wireless Devices including(Cell Phones, Bluetooth Headset, Pocket PC, PDA, Ultra Mobile PC) & we will exchange or refund for defective items within the first 30 days.
You MUST obtain a Return Merchandise Authorization (RMA) before returning items. Please e-mail firstname.lastname@example.org and fill up the form and fax it back to us at 1-847-960-4981.Once we receive the RMA form we will provide you with a RMA number via email or phone. Put the RMA number above the address label on the outside of your shipment not on the original box. We cannot accept returns without an RMA.
All wireless devices including(Cell Phones, Bluetooth Headset, Pocket PC, PDA, Ultra Mobile PC) & Play Station 3 are only exchangeable for same within 5 days, no refunds. The manufacturer may provide support after 5 days. Please check with the manufacturer if warranty service is available.If you are looking for any particular color for cell phone please put it in the comments section of shopping cart. Cell Phone colors are not guranteed.
Network Operations and some features is network dependent. Please note that the MMS related services are dependent on the network as well as on the compatibility of the devices used and the content formats supported. Please check the availability of MMS, GPRS, WAP, and Internet services with your network operator and/or service provider. Buyers are responsible for ensuring this item's compatibility with their network operator / service provider. Sam stores guarantees the voice feature of the phone to work 100% with support. If you setup the phone properly, you will have the entire feature working on the phone. For additional setup instruction please contact your current phone service provider or look for instruction on www.howardforum.com. There will be no refund or exchange if you are unable to setup the browser, mms, sms, gprs, wap or any other internet related setup except the voice feature.
Pricing and Typographical Errors
Due to the fast pace of the computer and consumer products industries, all prices are subject to change without notice. We make every effort to provide you the most accurate, up-to-the-minute information. Despite our best efforts, a small number of the items on our web site may be mis-priced. In the event a product is listed at an incorrect price due to typographical, photographic, or technical error or error in pricing information received from our suppliers, samstores.com shall have the right to refuse or cancel any orders placed for product listed at the incorrect price.
"In the event of any action to enforce rights under this Agreement, the prevailing party shall be entitled its costs and expenses, including reasonable attorneys fees, incurred in connection with such action."
This agreement will be governed by and constructed in accordance with the law of the state of Illinois, without regard to the principles of the conflict law. The language of this Agreement shall be deemed to be the result of negotiation among the parties and their respective counsel and shall not be construed strictly for or against any party. Each party
i-agrees that any action arising out of or in connection with this agreement shall be brought solely in courts of the state of ILLINIOS. ii hereby consents to the jurisdiction of the courts of the State of ILLINIOS and iii-agrees that whenever a party is requested to execute one or more documents evidencing such consents it shall so do immediately.